Cookie Policy
This Cookie Policy explains how SupaWeb Labs uses cookies and similar technologies on supaweblabs.com and across the SupaWeb Services.
1) Overview
Cookies help us operate securely and improve product quality.
What this policy covers
We use cookies and similar technologies (e.g., local storage, device identifiers, pixels) to:
- • Keep the Services secure (authentication, fraud prevention, abuse protection).
- • Remember settings (language, theme, preferences).
- • Understand performance and reliability (error rates, page speed, feature usage).
- • Measure marketing and conversion effectiveness (when enabled).
For personal data handling details, see our Privacy Policy.
Cookies and similar technologies
Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, SDK identifiers, and tracking pixels. These technologies can be first-party (set by SupaWeb) or third-party (set by providers we use).
Some cookies are essential, while others are optional and used only when you consent (where required by law).
3) Cookie Categories
We group cookies into clear categories to make consent simple.
Strictly Necessary (Essential)
Required to operate the Services securely (e.g., session security, authentication, fraud prevention, load balancing). Disabling these may break login and core functionality.
- • Session tokens / authentication cookies
- • CSRF protection cookies
- • Security / rate-limit signals
Analytics
Used to understand usage and improve product performance (e.g., page views, feature adoption, reliability). We use aggregated metrics where possible.
- • Traffic analytics
- • Performance monitoring
- • Feature usage
Functional
Enable enhanced features and personalization (e.g., remembering preferences like theme or region).
- • Remember language/theme
- • UI preferences
- • Saved settings
Marketing
Used to measure marketing effectiveness and show relevant messaging. We do not sell personal data.
- • Attribution tracking
- • Campaign performance
- • Conversion measurement
4) Your Choices & Controls
You can control optional cookie categories and manage them in your browser.
Cookie preference controls
You can enable or disable optional cookies using the controls below. Essential cookies cannot be disabled because the Services depend on them for core security and authentication.
Browser-level controls
Most browsers allow you to delete cookies or block them. You can manage this in your browser settings. Note that blocking essential cookies may prevent login and core features from working.
Some browsers also offer “Do Not Track” signals. Because there is no universally accepted standard, our response may vary depending on local legal requirements and the features you use.
If you use Global Privacy Control (GPC) where applicable, we honor it to the extent required by law and supported by our systems.
Representative examples (not exhaustive)
| Name | Provider | Purpose | Category | Retention |
|---|---|---|---|---|
| supaweb_session | SupaWeb | Maintains authenticated session and security context. | essential | Session (or up to 30 days depending on settings) |
| csrf_token | SupaWeb | Helps protect against CSRF and unauthorized requests. | essential | Session |
| pref_theme | SupaWeb | Remembers UI preferences (e.g., dark mode). | functional | Up to 12 months |
| analytics_id | Analytics Provider | Counts visits and feature usage to improve reliability and UX. | analytics | Up to 13 months |
| utm_attribution | Marketing Provider | Measures marketing campaign performance and attribution. | marketing | Up to 90 days |
Replace “Analytics Provider” and “Marketing Provider” with your actual vendors when you finalize them.
6) Third Parties
Some cookies may be set by providers that help us run and improve the Services.
Third-party services
Depending on enabled features and your consent choices, we may use third-party providers for analytics, performance monitoring, billing, customer support, or security. These providers may set cookies or similar identifiers to deliver their services.
We require vendors to maintain reasonable security measures and to process data under contractual protections appropriate for an enterprise SaaS environment.
7) Retention
We keep cookies only as long as needed for their purpose.
How long we keep cookies
Cookie retention depends on type and purpose. Some cookies are session-based (deleted when you close your browser). Others may persist for a fixed period (e.g., preference or analytics cookies).
We periodically review retention settings and minimize duration where possible while maintaining security and product reliability.
8) International Users
Consent and cookie use may differ by jurisdiction.
Regional requirements
If you are located in the EEA/UK, we request consent for optional cookie categories where required (e.g., analytics/marketing).
If you are located in regions with additional rights (e.g., U.S. states with privacy laws), you may have rights related to data usage and sharing. See our Privacy Policy for details.
9) Updates
We may update this policy as the product evolves.
Policy updates
We may update this Cookie Policy from time to time. If changes are material, we will take reasonable steps to notify you (for example by posting a notice on the website or within the product).
10) Contact
Questions about cookies or privacy? Contact us.
Contact us
For questions, requests, or privacy concerns, email support@supaweblabs.com or visit supaweblabs.com.
Want the full enterprise compliance pack?
If procurement requests a cookie inventory, subprocessor list, or a Data Processing Addendum (DPA), email support and we’ll provide the latest documents.