Clear privacy boundaries for SupaWeb Labs.

SupaWeb Labs provides a Windows desktop program for website analysis and related online services for account access, purchased-plan verification, payments, support, and the website experience.

This Privacy Policy explains how we collect, use, share, and protect information when you use our website, desktop workflow, and related services.

Website scan data is different from account, billing, and support information. The current desktop workflow is described separately from future AI or SaaS features.

• Provide account access and authenticate users.
• Verify purchased-plan access and prevent unauthorized use.
• Process purchases, refunds, and billing support through the applicable payment workflow.
• Respond to support, privacy, security, and account requests.
• Maintain website reliability, security, abuse prevention, and troubleshooting.
• Improve the product experience and understand website usage where analytics or cookies are enabled.

• Contract: to provide the services you request, including account access and purchased-plan verification.
• Legitimate interests: to secure the services, prevent abuse, troubleshoot issues, and improve reliability.
• Consent: where required for optional cookies, analytics, or marketing communications.
• Legal obligation: where processing is needed to comply with applicable law.

We may share limited information with service providers that help us operate account access, hosting, payments, support, analytics, security, and communications.

We may also disclose information where required by law, to protect users or the services, to prevent fraud or abuse, or to enforce our terms and policies.

A provider's own certifications or controls apply to that provider and its stated scope. They do not certify every SupaWeb Labs workflow.

We use reasonable administrative, technical, and organizational measures to protect information handled by the services.

No system is completely secure. If you believe you found a security issue, contact us privately and avoid including passwords, tokens, payment-card information, or unrelated report contents.

We retain account, purchase, support, website, and operational information for as long as needed to provide the services, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.

You may request deletion of applicable account data by contacting support. Some records may need to be retained where required by law or for legitimate business purposes.

We may use cookies or similar technologies for authentication, security, preferences, analytics, and improving the website experience where enabled.

• Request access to personal information we hold about you.
• Request correction or deletion of applicable personal information.
• Object to or restrict certain processing where applicable.
• Withdraw consent where processing depends on consent.
• Request portability where available under applicable law.

Our services are not intended for children under 16 or the age required by applicable local law. If you believe a child provided personal information, contact us so we can review the request.

We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date and may provide additional notice where required by law.

For privacy inquiries, rights requests, or security-related concerns, email support@supaweblabs.com.