Scan in the program
Run HTML and JavaScript analysis as separate scans in the Windows desktop program.
SECURITY & DATA HANDLING
Understand where your data goes.
SupaWeb Labs provides a Windows desktop program for website analysis. This page explains the current desktop workflow, the separate online services used for accounts and payments, and how to contact us about a security concern.
Content review date: 1 October 2026
CURRENT DESKTOP WORKFLOW
01Desktop scanHTML and JavaScript analysis run separately.
02Local reviewFindings are reviewed inside SupaWeb Desktop.
Account access uses online verification.
Generated reports remain local in the current workflow.
YOUR WEBSITE ANALYSIS
Scan results belong in the desktop workflow.
Website scan data stays in SupaWeb Desktop or in files generated on your computer. You review findings inside the program. Generated Excel reports are not uploaded to SupaWeb Labs.
Account authentication and purchased-plan verification are separate from website scan results. Local scanning does not mean the program never connects to the internet: a crawl requests pages from the website being analyzed, and online account services are used to verify access.
Review results locally
Inspect your website findings inside SupaWeb Desktop.
Handle local files carefully
Files stored on your computer are subject to your device security, backups, shared folders, and any cloud-sync services you choose to use.
KNOW THE DIFFERENCE
Scan data, account information, and payment information have different roles.
This table describes the role of each data flow. Read the Privacy Policy for the applicable personal-data details.
| Data or service | Purpose | Current handling |
|---|---|---|
| Website scan data and results | Website analysis and reviewing findings | Kept in the desktop program or locally generated files in the current desktop workflow |
| Account information | Sign-in and account access | Handled through the online account system using Supabase |
| Purchased-plan status | Confirming access to the selected plan | Verified through the account and purchase-access workflow |
| Payment information | Completing and managing purchases | Payments are processed through Polar; payment details follow the provider's checkout workflow |
| Support information | Helping with a question or reported issue | Information you choose to send when contacting support |
Account access and plan verification are online services. They should not be confused with uploading a website scan or its Excel report.
Payments are processed through Polar. Use the official checkout reached from SupaWeb Labs when purchasing a plan, and review the applicable pricing, purchase, and refund terms before payment.
USING THE DESKTOP PROGRAM
Protect your account and your local reports.
Practical security depends on the account you use, the device where reports are stored, and the information you decide to share.
Keep account credentials private
Do not share your password or sign-in codes. Use a strong, unique password where password-based sign-in is offered.
Consider what a report contains
Website analysis can include information that deserves careful handling. Review a report before sharing it and protect access to the computer or folder where it is stored.
Use the official download route
Use the Download section of our How It Works page for the installer link and setup guidance when they are available.
Send only what support needs
When contacting support, avoid sending passwords, access tokens, payment-card information, or a complete scan report unless a specific excerpt is necessary to explain the problem.
CONTACT US PRIVATELY
Found something that needs our attention?
Email support@supaweblabs.com with the subject "Security report - SupaWeb Labs." Describe the affected feature, what happened, and the steps needed to reproduce the issue.
Email a Security ReportHelpful details
- The affected page, feature, or desktop version, if known.
- A concise description of the concern.
- Reproduction steps and expected versus actual behavior.
- A redacted screenshot or a minimal example, where useful.
Please avoid posting sensitive details publicly. Remove passwords, tokens, personal information, and unrelated report contents from your message.
AS THE PRODUCT EVOLVES
Future features will need their own data explanation.
An AI Reporting & Recommendation Engine and a SaaS platform are part of our future direction. This page describes the current desktop workflow. It does not describe those planned features as already available.
Before introducing features that change how scan information is processed, the relevant product documentation and privacy information will need to explain the new data flow.
AI ENGINE & SAAS PLATFORM - PLANNEDCommon security and data questions.
The answers below separate current workflow behavior from planned product direction and provider-specific responsibilities.
Are website scan results uploaded to a SupaWeb web dashboard?
No. In the current desktop workflow, scan data and results stay in the program or in files generated on your computer. Generated Excel reports are not uploaded to SupaWeb Labs.
Does the desktop program work entirely offline?
No. Crawling requests pages from the website being analyzed. Account authentication and purchased-plan verification also use online services.
Who handles account sign-in?
SupaWeb uses Supabase for account authentication. The Privacy Policy should be consulted for the applicable account-data details.
Who processes payments?
Payments are processed through Polar. Refer to our pricing and refund information and the provider's checkout terms for purchase details.
Are reports automatically exported to Excel today?
Automatic Excel export after a crawl, including an additional Excel sheet, is planned for official launch. It is not part of the current automatic workflow.
Does using a security-focused provider certify SupaWeb Labs?
No. A provider's certifications or controls apply to that provider and their stated scope. They do not certify SupaWeb Labs or prove every part of our implementation is secure.
How do I report a security concern?
Email support@supaweblabs.com with a clear description and reproduction steps. Redact sensitive information before sending.
Get the details relevant to your next step.
Explore the desktop workflow, read our privacy information, or contact us with a security question.